Terms and Conditions

General

The use of our websites, www.rrhodesandson.co.uk and store.rrhodesandson.co.uk is subject too all of the following Terms and Conditions. We reserve the right to update and change these Terms and Conditions at any time. We will not be liable if our websites become unavaliable at any time. Additionally we may restrict access to certain parts of the website for maintanence and upgrades. It is the responsibility of the customer to read our Terms and Conditionsupon each use of our websites. By using our websites, you, the customer are agreeing to our most recent Terms and Conditions. All access to our website is temporary and we reserve the right to alter or remove access at any time.

Privacy Policy

To view our privacy policy, please click here
If you wish to view just our Cookie policy, please click here

Product Warranty

Rhodes & Son offer a 6 month warranty on all footwear sold through our store. The warranty covers defects in the items worksmanship or/and a breakdown of the materials. Product damage due to wear and tear, misuse or neglect is not covered by our warranty. Additionally if the user applies any materials not recommended, such as polishes, oils, or other chemicals that result in damage to the materials of the footwear, this will also not be covered by the warranty. Should you wish to make a claim, we ask that you contact us here and we will aim to assist as best as we can. We may request images of the item before a return is agreed.

Orders and Cancellation

At present, we can only accept orders for delivery within the United Kingdom. By placing an order and ticking the accept box at checkout, you have agreed to our Terms and Conditions listed on our website.
Should you wish to cancel your order, please contact as soon as possible by telephone or email, if your item has not been shipped, we will be able to cancel your order, unfortunatly, if your item has shipped, you will be responsible for returning the item and we will issue the refund once we have recieved the item.

Delivery

To view our delivery information, please click here

Returns and Exchanges

To view our returns information, please click here

Discount Codes

We have a limit of one discount code per transaction, nor can we apply a discount code once the payment has been made. Terms and Conditions may apply to some codes such as use limits, date restrictions and product limits and these will be stated with the discount code. If a discount code is not working and you believe to to be valid, please contact us and we will help confirm/fix any issues.

Payment

As you proceed through the checkout steps of our store, you will be viewing and entering details via a SSL secure webpage. Our payment provider is iZettle who handle all of our payments securly. We accept all major credit and debit cards including American Express.

Product Listings

We will try and ensure that all product details, images, stock count and prices are kept up to date at all times however errors may occur, should this happen, we will endevour to find a solution between us and you, the customer. We reserve the right to change or remove listings at any time.

The images we provide on the website are provided by either us or the supplyer of the goods and we aim to make sure these reflect the colour of the item as best as possible. However we cannot gaurentee the item will match the product listing due to difference in the manufacturing process as well as the computer render of the image on the customers hardware.

Ex Display Items

In Addition to the terms mentioned above in ‘Product Listings’, items marked as Ex Display may have suffered
*Scratches and scuffs
*Dirty marks
*Faded or discoloured uppers
For these items we will add a brief description of the damage to the items and the photos will be of the item highlighting any damage. We would much rather an item that is cosmetically damaged goes to a home and is used so we will reflect this in the price. Unfortunatly we will be unable to offer refunds on these items for damages which were highlighted in the original listing.

Ownership of Rights

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and content made avaliable as part of your use of this website shall remain at all times vested in us or our licensors.
Our website is for personal and commercial use, any attempt to copy, store or share our information for commercial purposes is strickly prohibited. You must not attempt or facilitate any third party in the copy, reproduction or commercial exploit our work on this website.

Disclaimer of Liability

R.Rhodes and Son has made every attempt to ensure the accuracy and reliability of the information provided on our websites. This information is however provided ‘as is’ without warranty. R.Rhodes and Son does not accept any responsibility or liability for the accuracy, content, completeness, legality or reliability of the information contained on our websites.
We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential, punitive) or indicental damages or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement for substitute goods or services arrising out of the use or inability to use our website or third party sites.
Our Websites provide links to third party sources, these sites are outside of our control and as such, we cannot and will not take responsibility for the information they contain. Additionally where our products are sold via third party websites, we cannot take responsibility for their collection of personal data, we also cannot guarantee that the third party websites are free from virus’ or other destructive elements.

Courts of Law

Our Terms and Conditions as well as your use of our website shall be goverened by English Law. Should any dispute arise, the English courts will have exclusive jurisdiction over the case.

Data Protection

We will maintain our data protection to the highest standards to protect your information and we will comply fully with the Data Protection Act 2018. For more information, please visit view our privacy policy here.