Delivery Information

Store Collection

For those wishing to collect from our Billingshurst store, we offer this as a delivery option free of charge. Once your order has been recieved, we will pick your item and notify you it is ready for collection. Please note our opening times are listed on our home page located here. These times are subject to short term alteration and may not be reflected on the website.

Local Delivery – Billingshurst

We offer a free local delivery to the village of Billingshurst. We aim to carry out the delivery within 2 buissness days of the order and we will notify you when we intend to deliver the items. Normal delivery times will be during the afternoon/evening Monday to Friday unless agreed otherwise. We ask that you leave us your contact number on checkout in case of any issues.

Local Delivery – RH12, RH13, RH14, RH20

For those in the local area (RH12,13,14, 20) but outside of Billingshurst village, we offer a delivery service for £2.50. We aim to carry out the delivery within 2 buissness days of the order and we will notify you when we intend to deliver the items. Normal delivery times will be during the afternoon/evening Monday to Friday only unless agreed otherwise. We ask that you leave us your contact number on checkout in case of any issues.

Royal Mail – 1st and 2nd class (Small)

For smaller lighter items such as sundries and some footwear, we use Royal Mail’s First and Second class shipping methods. These items will usually be delivered with your normal post. Prices are listing in the delivery fields at checkout and are subject to change.

1st class usually will arrive next buissness day after postage.
2nd class usually will arrive within 3 working day.
If your item has not arrived within 10 working days, please contact us.
For more info on Royal Mails shipping times, click here

We aim to ship all items next buissness day as long as the order was recieved before 4pm. Items will be securly packaged, should any packaging damage occure, we ask that you contact us as soon as possible via phone on 01403 782313 or via our contact form here.

Royal Mail – 1st and 2nd class signed for (Parcels)

For larger items such as boots, aerosoles and shoes, we use Royal Mail’s First and Second class signed for parcel services. These items will require a signiture upon delivery, should no one be home, Royal Mail will either take the item to the local delivery office or attempt a re-delivery. Please note we do not have control over this so please contact Royal Mail should a collection issue arrise. Prices are listing in the delivery fields at checkout, the rates are based upon item weight and size and are subject to change.

1st class usually will arrive next buissness day after postage.
2nd class usually will arrive within 3 working day.
If your item has not arrived within 14 working days, please contact us.
For more info on Royal Mails shipping times, click here

We aim to ship all items next buissness day as long as the order was recieved before 4pm. Items will be securly packaged, should any packaging damage occure, we ask that you contact us as soon as possible via phone on 01403 782313 or via our contact form here.

International Delivery

Please note at this current time, we are unable to offer international delivery.